Audience of the future, you’re already reaching them!
Have you ever thought about it? That as an educator, you already know how to reach the audience of the future? You probably already have so much more knowledge about the world of this future cultural audience than your colleagues. And every educator knows; young people who are touched by culture during their school career are more likely to return as adults. So how do you bind them for life? And how do you prepare the rest of your organization for this digital-savvy audience?
The digital approach starts with you
As an expert on the audience of the future, you might be the ideal person to drive digital transformation in your organization. You can help your organization move forward with your knowledge of this audience.

How to get the organization on board? 3 concrete and accessible tips:
Connect the values of young people to your program
Involve your colleagues such as artistic creators, curators, programmers, or marketers. This way, they also get to know and serve this audience. For example, introduce your colleagues to this audience by inviting classes. This allows them to see how this new generation interacts with culture and digital tools. This is valuable information that you can apply to your offerings while also serving as a starting point to collaborate on a digital strategy.
Implement elements from their digital world at your location
Do you notice students always entering the building with their phones in hand? Then, together with your colleagues, ask the question: how do we draw their attention to our offerings? Maybe you can showcase yourself in the places where they are online or use digital tools to provide depth and context. Some museums showcase their collections in games, theaters stream performances via global tech platforms, and the literature recommendation #BookTok on TikTok is creating new readers. Collaborating with IT, gaming, or digitization partners can help with this.
Make use of data
Do you offer digital content or use digital platforms, services, or materials? Chances are you are collecting user data. This data can be used to better map your audience, improve your offerings, or, for example, enhance your online discoverability and reach a larger audience. Discuss this with a marketing or communication specialist.
Conclusion
Do it together! Explore the digital possibilities with colleagues from other departments, analyze the data together, and ultimately determine your digital strategy as a team. This way, you bring the entire organization along in digital thinking. Moreover, a good digital strategy combines the various skills and expertise within the organization. An integrated approach to your digital strategy is only possible when different areas of expertise connect and do not operate in isolation. Collaboration with other organizations and disciplines also strengthens this.
Want to brainstorm about this topic? You can!
Send an email to DEN advisor Sophie. (opens in new tab)
New audiences require collaboration
The knowledge you provide about the new audience also raises several questions. By discussing these within your organization, you keep everyone on board and remain agile.
Questions to explore with your colleagues:
- What societal developments do we see reflected in the new audience? Think, for example, about the increasing digitization of society and consider how your institution can respond to this.
- How does your institution handle major themes like inclusion and sustainability? These topics are becoming increasingly important in our society, and young people feel strongly about them. Does your organizational culture meet the expectations of the new audience? Today's youth are not only the audience but also the workforce of tomorrow.
- Do you have sufficient insight into the digital technologies with which this and future generations are growing up? As a cultural educator, you know what's happening and which apps, platforms, or devices young people use. What do you know about the underlying technologies, ethics, how they are developing, and what makes certain platforms or forms of expression so successful? By delving into this with colleagues, you can better assess which technologies you can use yourself and how your audience will interact with them.
Create support. Engage in dialogue and share your experiences.
Turn your plans into actions
To initiate digital transformation, you need support within your organization. To create support, you can engage in conversations with your colleagues and management. What is needed to prepare your organization for the future? How does digital transformation contribute to this? Highlight the challenges you face and what you think is needed. For example, a mandate, budget, and time to invest in a digital approach or perhaps new skills that you or your colleagues want to learn together.
And conversely: share your own experiences, knowledge, and skills with colleagues, both inside and outside your organization. Are there facilities you are developing now that others can also use?









